Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser information;

  • IP address;

  • Time zone;

  • Device identifiers;

  • Cookie information.

As you browse the Site, we also collect information about:

  • The pages and products you view;

  • The websites or search terms that referred you to the Site;

  • How you interact with the Site.

We refer to this information as "Device Information".

TECHNOLOGIES USED

We collect information through technologies such as:

Cookies

Cookies are small data files stored on your device that help improve your browsing experience.

Log Files

Log files collect information including:

  • IP address;

  • Browser type;

  • Internet service provider;

  • Referring and exit pages;

  • Date and time stamps.

Pixels, Tags & Analytics Technologies

We may use:

  • Meta Pixel;

  • TikTok Pixel;

  • Google Analytics;

  • Similar advertising and analytics technologies.

These technologies help us understand customer behavior and improve our marketing performance.

ORDER INFORMATION

When you place or attempt to place an order through the Site, we collect certain information, including:

  • Full Name;

  • Billing Address;

  • Shipping Address;

  • Email Address;

  • Phone Number;

  • Payment Information.

Accepted payment methods may include:

  • Visa;

  • Mastercard;

  • American Express;

  • PayPal;

  • Apple Pay;

  • Google Pay;

  • Shop Pay.

We refer to this information as "Order Information".

HOW WE USE YOUR INFORMATION

We use Order Information to:

  • Process and fulfill orders;

  • Arrange shipping and delivery;

  • Send order confirmations and invoices;

  • Provide customer support;

  • Prevent fraud and unauthorized transactions;

  • Communicate with customers regarding orders.

We use Device Information to:

  • Improve website performance;

  • Analyze browsing behavior;

  • Measure advertising effectiveness;

  • Enhance user experience;

  • Detect security threats and fraudulent activity.

SHARING YOUR INFORMATION

We may share your Personal Information with trusted third-party service providers that assist us in operating the Site, including:

  • Payment processors;

  • Shipping carriers;

  • Analytics providers;

  • Marketing and advertising partners.

We may also disclose information when required:

  • To comply with legal obligations;

  • To respond to lawful government requests;

  • To protect our rights and business interests.

BEHAVIOURAL ADVERTISING

We may use your information to deliver advertisements and marketing communications that are relevant to your interests.

Advertising services may include:

  • Meta Ads;

  • TikTok Ads;

  • Google Ads;

  • Other advertising networks.

You may manage advertising preferences directly through the settings of the relevant platforms.

YOUR RIGHTS

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal data;

  • Correct inaccurate information;

  • Request deletion of your information;

  • Restrict certain processing activities;

  • Object to certain uses of your data;

  • Request data portability where applicable.

To exercise these rights, please contact us using the information below.

DATA RETENTION

We retain your Order Information only for as long as necessary to:

  • Fulfill contractual obligations;

  • Comply with legal requirements;

  • Resolve disputes;

  • Enforce our agreements.

When retention is no longer necessary, personal data will be securely deleted or anonymized.

COOKIES

The Site uses cookies to:

  • Improve website functionality;

  • Remember customer preferences;

  • Analyze traffic and performance;

  • Support advertising and remarketing activities.

You may disable cookies through your browser settings at any time.

Please note that disabling cookies may affect certain website functions.

DATA SECURITY

We implement reasonable technical and organizational measures designed to protect your personal information from:

  • Unauthorized access;

  • Disclosure;

  • Alteration;

  • Destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes will become effective immediately upon publication on this page.

We encourage customers to review this page periodically.

GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with applicable consumer protection and privacy laws.